Estimated delivery: Personal Words: usually 3 to 7 days. Mentoring: usually 5 to 10 days.
Versioned contract information: This page records RequestWord consumer information version 2026-08-rw-v1. It is kept as a stable reference for requests made under this version. The current information is available from Withdrawal.
Consumer information

Withdraw from an online request

If a statutory withdrawal right applies to your request, you can send an unambiguous withdrawal statement by email. You do not need to give a reason.

How to use this page: Complete the short form below to prepare a withdrawal email. Nothing is sent automatically. After the statement is prepared, choose the email button and send it from your own email account.

Direct email option

You can also simply email prophecy@requestword.com and state clearly that you are withdrawing from the identified request. Include enough information to identify the transaction.

What happens after you send it?

The withdrawal statement will be used to identify the relevant request and apply the consumer rules that legally apply. If work has already begun or the service has already been completed, the legal effect can depend on the applicable law and on any express request you made for performance to begin during the withdrawal period.

See the Terms, consumer rights and refunds for more information.